| Owner Name | Dr. Mamata Dhiraj Jain |
|---|---|
| Website | DrMamataJain.com |
| Email ID | mamata@DrMamataJain.com |
| Address |
UAE:
Floor 141, Burj Khalifa, Dubai. P. O. Box No. - 191234
India: Jainam Tower, Sai Park, Thergaon, Pune - 411033, Maharashtra, India |
This Shipping & Delivery Policy (the "Policy") applies to all purchases made through the Website, including physical products, event tickets, and other related services. By purchasing products or services from the Website, users agree to be bound by the terms outlined in this Policy.
By purchasing products or services from DrMamataJain.com, users agree to pay for the items purchased. Prices are subject to change at the Website's discretion. Orders may be rejected or cancelled if based on inaccurate or incomplete information provided by the user. Additional details or verification may be requested before confirming an order. Further restrictions may apply to certain products or services.
Once an order is placed and payment processed, an order confirmation email will be sent with details about the products or services purchased. This email confirms that the order is being processed.
Delivery times are estimates and may be subject to external factors such as carrier delays, customs processing, or adverse weather conditions.
Shipping fees are calculated based on the delivery location, size, and weight of the product(s). These fees will be displayed during checkout. Additional service or handling fees may apply depending on the location or type of product.
Upon confirmation of an event ticket purchase, a digital ticket with a QR code will be sent to the registered email address. The QR code is required for event entry. Ensure that the provided email address is accurate to avoid delivery issues.
If physical ticket delivery is selected, tickets will be sent to the address provided during booking. Users must double-check the accuracy of the address provided. The Website is not responsible for undelivered tickets due to incorrect addresses.
If a pick-up option for event tickets is selected, users must collect the tickets within the specified time frame. Failure to do so may result in ticket cancellation without a refund.
If a shipment is delayed or products are not received within the specified time frame, users are encouraged to contact the Website immediately at mamata@DrMamataJain.com. Assistance will be provided in collaboration with the relevant shipping carriers to resolve any issues promptly.
If a shipment is believed to be lost or damaged, users should notify the Website within 14 days of the expected delivery date. An investigation will be initiated, and, where applicable, a replacement or refund will be issued.
Users must ensure that all shipping information, including addresses, is accurate before finalising the order. The Website is not responsible for shipments delayed or lost due to incorrect or incomplete address information provided by users.
For information regarding returns and exchanges, users should refer to the Refund & Cancellation Policy and Payment Policy. This policy governs the process for returning or exchanging products or services.
The Website reserves the right to update this Shipping & Delivery Policy to comply with current legal requirements or introduce changes to services. Any updates will be posted on this page, and by continuing to use the services, users agree to be bound by the updated policy.
This Shipping & Delivery Policy is governed by the laws applicable to operations in the United Arab Emirates (UAE) and India. Any disputes arising under this policy will be resolved in accordance with the standard terms and conditions of DrMamataJain.com.
By making a purchase or using the services provided on DrMamataJain.com, users acknowledge and accept the terms of this Shipping & Delivery Policy. For any questions or concerns, users can contact mamata@DrMamataJain.com.
